about us

Intention is everything

We craft human centered experiences

Welcome to Intention Labs. Our office is located in the Pioneer Building, Expansive Co-working space. We believe that every aspect of design should be purposeful and considerate of diverse perspectives. With a steadfast commitment to inclusivity, we strive to create meaningful and impactful experiences that resonate with all individuals, regardless of background, ability, or identity. Our approach to design goes beyond aesthetics; it's about understanding the unique needs and experiences of every user.

At the heart of our agency is a team of people that intentionally drive meaningful change. Whether it's crafting user interfaces, developing branding strategies, or conceptualizing spaces, we infuse every project with thoughtfulness and purposeful intent. By centering intention in our design process, we not only create visually stunning and functional solutions, but also foster connections, spark conversations, and inspire positive social impact.

The team

Shawna ruff
Designer
Soufiane Hassou
Engineer
Ada Burch-Main
Writer

Faq's

How can I get started on a project with Intention Labs?
Icon
To begin your journey with us book a discovery call or drop us a line here. Our team will schedule an initial consultation to discuss your goals, assess your project needs, and outline the next steps toward a successful collaboration.


Book Your Discovery Call
Can you provide some examples of your previous work?
Icon
We appreciate your interest! You can check out our work here. While we can't share very specific project details due to our non-disclosure agreements, we'd be happy to discuss the range of industries and sectors we've successfully collaborated with. If you have specific requirements or preferences, we can tailor our discussion to align with your needs.
Book Your Discovery Call
Do you specialize in any particular industries?
Icon
We are industry agnostic, as the work we do can be applied to any business or customer service need.  Our expertise spans diverse industries, with solutions adaptable to any business or customer service requirement. Our track record includes notable engagements in finance, energy, health and wellness, and the technology sector.
Book Your Discovery Call
How do you handle revisions and changes during a project?
Icon
Adaptability is at the core of our project management philosophy. When changes arise, we employ a structured change management process. Clients can discuss proposed modifications with our team, and we assess the impact on timelines, scope, and resources. If agreed upon, adjustments are documented and communicated transparently. Our goal is to accommodate changes seamlessly while maintaining project integrity. This ensures that our clients remain informed, and any modifications align with the project's overall objectives, resulting in a flexible yet controlled project environment.
Book Your Discovery Call
What is your communication process like throughout a project?
Icon
Communication during a project is a cornerstone of our approach. We prioritize transparent and open channels to ensure seamless collaboration. Our clients can expect regular status updates, scheduled check-ins, and clear documentation at each project phase. We leverage various communication tools and platforms, adapting to our clients' preferences. This proactive approach fosters a collaborative environment, allowing for real-time feedback, addressing concerns promptly, and ensuring that our clients are informed and involved throughout every step of the project.
Book Your Discovery Call
What services does Intention Labs offer?
Icon
Our agency offers a comprehensive suite of services, including user research, service design, user experience design, web and app development, product audits, and technical writing. We specialize in crafting holistic solutions tailored to meet your digital needs. Whether your in concept mode or a fully fledged and out in the market we can help you.
Book Your Discovery Call
Who do you work with?
Icon
We collaborate with a diverse range of clients, including businesses of all sizes, startups, non-profits, individuals seeking digital solutions to enterprise clients. Our clientele spans various industries, such as finance, technology, healthcare, and more. Whether you're a budding entrepreneur or an established enterprise, our team is dedicated to crafting tailored solutions that meet your unique needs and elevate your digital presence.
Book Your Discovery Call
How do you approach client collaboration?
Icon
Collaboration is at the heart of our process. We conduct regular check-ins, provide project updates, and welcome client feedback at every stage. Our goal is to ensure that your vision aligns seamlessly with the evolving project.
Book Your Discovery Call
What sets you apart from other agencies?
Icon
Our agency distinguishes itself through a combination of creative excellence, technical expertise, and a client-centric approach. We prioritize innovation, adaptability, and a commitment to delivering solutions to our clients.
Book Your Discovery Call
Do you offer payment plans or a pay later option?
Icon
We do offer payment plans with ongoing, long term projects and pay later options for startups and small businesses. If you'd like to discuss your options, please book a discovery call to talk with us about your project needs and a financial plan.
Book Your Discovery Call
Insights
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.